If I have a question, how can I contact LifeSecure®?
You can email LifeSecure at info@lifesecure.com use the online inquiry form located on the “Contact Us” page of this web site, or call us on our main line toll free at (877) 877-5522.
What credit cards do you accept?
LifeSecure® accepts Visa, Mastercard, American Express, and Discover. We also accept payment via PayPal.
What is the LifeSecure® 5-Year product warranty?
LifeSecure has the best warranty in the Emergency Preparedness industry – 5 Years!
LifeSecure warranties LifeSecure and MobileAid bags and backpacks for up to 5 years from the date of purchase to be free of defects in materials and craftsmanship. LifeSecure warranties the contents of its products against defects for the indicated shelf life indicated on the label or up to 5 years from the date of purchase, whichever comes first.
Contact LifeSecure for a refund or replacement of any defective contents at our option.
This warranty applies only to products purchased directly from LifeSecure on lifesecure.com. This warranty does not cover normal wear and tear, accidental damage, misuse (including over-stuffing), improper care, abuse, or destruction.
What is the LifeSecure® No Hassle return policy?
We offer a 30-day “no-hassle” money back guarantee.
If for any reason you are not satisfied with your product, we offer no hassle returns. Contact LifeSecure for a refund or replacement of any defective bag or contents.
This only applies to products purchased directly from LifeSecure on lifesecure.com.
What is the LifeSecure® Privacy Policy?
LifeSecure has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Policies and Practices to govern our use of customer information.
LifeSecure does not sell, share or distribute customer information of any kind to any third party organization.
Customers may direct any questions or inquiries with respect to LifeSecure privacy policies and practices to us at info@lifesecure.com.
Are there grants available to schools for buying emergency preparedness supplies?
Yes. The U.S. Government provides federal grants to assist schools to develop and implement their emergency plans.
These funds can be used to purchase emergency kits and supplies. Information on the Emergency Response and Crisis Management Grant program (CFDS #84.184E) is available from the at U.S. Department of Education.
How do I find out more about emergency preparedness?
Our blog shares many thoughts, ideas, and suggestions about emergency preparedness.
